Gatwick Airport: TUI have ‘no additional deliberate cancellations’, Vueling’s recommendation to clients
TUI, together with different airways easyJet and Vueling, have cancelled flights in the previous few days and all have made native and nationwide headlines as clients have missed their flights and have waited for greater than two hours baggage declare.
TUI cancelled three flights on Saturday at Gatwick and one cancellation on Monday.
A spokesperson stated: “We want to apologise to clients who’ve skilled flight delays and cancellations in current days and perceive that lots of our clients have been trying ahead to their vacation with us for a very long time.
“We will verify we had three cancellations at London Gatwick on Saturday 28 Might, and one cancellation on Monday 30 Might however don’t have any additional deliberate cancellations.
“Clients affected by the flight cancellations will obtain a full refund for his or her vacation, in addition to an additional gesture of goodwill. Clients impacted within the subsequent 14 days can even obtain data on the way to apply for compensation consistent with rules.
“We want to reassure our clients that cancellations of this nature are extraordinarily uncommon and want to thank them for his or her endurance and understanding.”
A Vueling Airline spoksperson stated: “We extremely suggest you go to the airport sooner than typical and keep away from to verify in baggage. In case you wish to ship a declare, write us right here http://vueling.com/ctco_en”